Segmentation, Targeting & Positioning

 Segmentation

  • Segmentation means to divide the marketplace into parts, or segments, which are definable, accessible, actionable, and profitable and have a growth potential. 

  • A definable segment means a mass of people who can be identified and targeted with reasonable effort, cost and time.

  • Segmentation allows a seller to closely tailor his product to the needs, desires, uses, and paying ability of customers.

  • It allows sellers to concentrate on their resources, money, time, and effort on a profitable market, which will grow in numbers, usage and value.

Targeting

  • Targeting in marketing is a strategy that brakes a large market into smaller segments to concentrate on a specific group of customers within that audience. 

  • It defines a segment of customers based on their unique characteristics and focuses solely on serving them.

  • The types of target markets are often segmented by characteristics such as:

  • Demographics- Age, gender, education, marital status, race, religion, etc.

  • Psychographics: Values, beliefs, interests, personality, lifestyle, etc.

  • Business Industry: Business industry or vertical

  • Geographic Areas: Neighborhood, area code, city, region, country, etc.


  • Importance- 

  • It's a part of a holistic marketing strategy.

  • It impacts advertising, as well as customer experience, branding, and business operations.

  1. Speak directly to a defined audience

  2. Attract and convert high-quality leads

  3. Differentiate your brand from competitors

  4. Build deeper customer loyalty

  5. Improve products and services

  6. Stay  focus

Positioning

  • A marketing strategy that aims to make a brand occupy a distinct position, relative to comparing brands, in the mind of the customer.

  • Companies apply this strategy either by emphasizing the distinguishing features of their brand (What it is, what it does, and how etc).

  • They may try to create a suitable image (inexpensive or premium, utilitarian or luxurious, entry-level or high-end, etc.) through advertising.

  • Once a brand is positioned, it is very difficult to reposition it without destroying its credibility. Also called product positioning.

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